The year to March 2010, following the refurbishment of the York Store, saw another large increase in the volume of goods handled. The re-use of over 184 tonnes (6,777 items) of furniture and white goods was facilitated. This was an increase of 18% over the previous year, and is equivalent to the weight of 37 elephants. During the year over 3,000 collections of donated items were made.
Over 56% of customers qualified to purchase items at the lower rate prices.